Support Services
Select the service level they have chosen if not applicable to one of their products
$29 PER MONTH $55 PER MONTH $75 PER MONTH $39 PER HOUR
• 1 hour p/month of online
support
• Live online shared screen
• Fast response time
• 1 on 1 problem solving
• Additional support (>1 hour)
charged at $29 p/hour
• 2 hours p/month of online
support
• Live online shared screen
• Fast response time
• 1 on 1 problem solving
• Additional support (>2
hours) charged at $27
p/hour
3 hours p/month of online
support
• Live online shared screen
• Fast response time
• 1 on 1 problem solving
• Additional support (>3
hours) charged at $25 p/hour
For those wanting to
pay as you go.
Simple updates e.g.
new website page,
website changes,
analytics update etc.
Staff training, dashboard
builds, integrations of
existing platforms, new
section of a website that
is more complex than a
simple page.
Software development, app
development, system
integrations etc.
3 hours maintenance and diagnostics of servers for reliable operation and optimal performance.
Additional support (>3hrs) charged at $55 p/hr.
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